Privacy Policy

The official website of MARSPROTEINS is operated by MARS INTERNATIONAL. To protect personal privacy and support data protection, MARS INTERNATIONAL provides the following statement regarding the collection of personal data, including the purposes, categories, use, and your rights. If you have any questions about MARS INTERNATIONAL's privacy policy or related matters regarding data protection, please contact our customer service center, and we will respond promptly.

Scope of Application

This privacy policy and its included notices apply only to websites owned and operated by MARS INTERNATIONAL. The MARS INTERNATIONAL website may contain links to other websites or services provided by partners. For privacy policies and data protection notices related to those linked websites and partner sites, please refer to the respective sites.

Purpose and Categories of Personal Data Collection

MARS INTERNATIONAL may collect your name, contact information (including but not limited to phone numbers, emails, and addresses), payment information, IP address, and other personal data that can directly or indirectly identify users. This collection is for the purposes of providing e-commerce services, after-sales support, fulfilling legal or contractual obligations, protecting the rights of parties and stakeholders, marketing, customer management and services, and conducting business as registered. Additionally, to enhance service quality, MARS INTERNATIONAL will record user IP addresses and browsing activities within related websites or apps (including but not limited to the software and hardware used, pages visited, and apps downloaded). This data is solely for traffic analysis and online behavior research to improve service quality and will not be linked to specific individuals.

Use of Personal Data

The personal data collected by MARS INTERNATIONAL sufficient to identify users, along with consumption and transaction data, or any other personal data you provide with consent, will only be processed internally in accordance with the collection purposes. It will be used to fulfill service provision or contractual obligations or as required by relevant laws or authorities (including but not limited to courts). MARS INTERNATIONAL will not provide identifiable personal data to third parties (domestic or international) or use it for purposes other than those for which it was collected. MARS INTERNATIONAL will retain, process, and use relevant data. Within the scope of the aforementioned purposes, collected personal data may be shared with partners to facilitate transaction completion. If payment is made by credit card, it is limited to the cardholder's use, and transaction data may be verified with the issuing bank, acquirer, and cardholder. Personal data obtained for the above purposes may be transferred outside your country or region for storage or processing, provided it complies with data protection laws.

Data Security

MARS INTERNATIONAL will employ reasonable technical and procedural measures in line with industry standards to maintain the security of personal data.

Rights of Data Subjects

Data subjects have the right to request access to and copies of their personal data. If your personal data changes or you find it to be incorrect, you may request MARS INTERNATIONAL to modify or correct it. If the data you provided is erroneous or incomplete, it will not be protected under this privacy policy. When the purpose for collecting personal data ceases to exist or the retention period expires, you may request the deletion, cessation of processing, or use of personal data, except where necessary for MARS INTERNATIONAL to perform its duties or business. For any inquiries, please contact MARS INTERNATIONAL customer service.

Cookie

To facilitate users, the MARS INTERNATIONAL official website may read cookie data stored on users' computers. Users can disable or limit this function through their browser settings, but this may prevent access to certain website features. If you want to know how to disable or limit this function, please contact MARS INTERNATIONAL customer service.

Implications

If you do not wish to provide the relevant personal data required for services or transactions to MARS INTERNATIONAL and agree to the collection, processing, use, and international transfer of that data as per the relevant laws and this privacy policy, MARS INTERNATIONAL will respect your decision. However, depending on the nature or conditions of the services, you may not be able to use those services or complete related transactions. MARS INTERNATIONAL reserves the right to decide whether to provide those services or complete those transactions.

Right to Amend

MARS INTERNATIONAL reserves the right to amend this privacy policy and related notices at any time, and such amendments will be published on the MARS INTERNATIONAL website without individual notification. You can review the amended privacy policy and related notices on the MARS INTERNATIONAL website at any time.

Product Guarantee

The shelf life of MARS INTERNATIONAL products is typically calculated from the production date and determined based on the best before date or expiration date. Specifically, the packaging will indicate the consumption date of the product at the time of purchase. According to company policy, all products sold at regular prices are guaranteed to have at least six months of shelf life from the date of purchase (unless otherwise specified). If you have any questions about the calculation method for a specific product, please refer to the product packaging label or contact our customer service for more information.

No Resale

All products in this online store are sold to end users and may not be commercially resold. If an order is found to violate this policy, MARS INTERNATIONAL reserves the right to cancel the order and/or terminate the account.

Our Trademarks, Service Marks, and Copyright

All images, designs, logos, service marks, and trademarks on this online store may not be used without our permission. Additionally, all trademarks, product names, company names, and logos appearing in this online store are the exclusive property of MARS INTERNATIONAL. Any modification, extraction, collection, reorganization, or compilation of content from this online store, including design, articles, images, logos, and software, is protected by local intellectual property laws. MARS INTERNATIONAL reserves the right to pursue action against any violations.